Emotional Intelligence Definitions

“Psychic Vampire”
A person, group, or organization whose self-esteem is so weak that they attempt to cause emotional harm to others in an attempt to exert control, to develop unjustified personal accomplishments.
Psychic Vampires are commonly found everywhere.  They in-general do not have the skills to research and contribute usefully, so instead they do trivial research and contribute destructively.  Instead of helping to build foundations and being useful, they instead choose to be trivial and destructive.
Psychic Vampires typically choose to mis-interpret distrust and disdain as a form of respect, when actually they provide evidence of earned disdain. Psychic Vampires tend to clique together to create a self supporting destructive group supporting corruption; to unjustly take control and abuse resources others have constructively developed. The supporting audience of Psychic Vampires are in-general, persons of low self-esteem that have even less ability to research and contribute usefully. A mentality of “we versus them” forms to support destructive tendencies.
Like when building or tearing down a house, it is always far easier to see the results of being destructive without any significant applied effort, than it is to apply significant personal effort to contribute usefully towards being constructive in building that house.
A broken window only requires throwing a rock, without any thought at all, taking only a mindless second of effort. While having built the window, and now having to repair the window, takes many hours of many people’s lives; the psychic vampire destroys.
Psychic Vampires are useful pawns that are easily manipulated by the corrupt, in order to immorally harm others and acquire unjustified access to resources other people have developed.

Emotional Intelligence

Emotional Intelligence Theory (EI) is a behavioural model first developed in the 1970’s by psychologists Howard Gardner, Peter Salovey and John ‘Jack’ Mayer, it rose to prominence in 1995 by Daniel Goleman’s book Emotional Intelligence. Since then it has become a widely recognized model for sharing emotional connections we have with others.  However, the foundations are inconsistent and have significant gaps as they relate to common sense.
Therefore, instead of learning what is innately common to each of us emotionally, it is more useful to experience emotional relationships with others and to learn how others emotionally express themselves in commonly useful situations. We adapt to them, instead of attempting to make them conform to ourselves.  When we set up a situation where social and logical interactions are shared, observing the emotional interactions allows us to learn how others express themselves emotionally in diverse useful situations.  We can than tend to consistently interact with each other usefully, and develop common emotional understandings with each other.

What Is Emotional Intelligence?

According to John D. Mayer and Peter Salovey, two researchers in this area
Emotional Intelligence:
“the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.”
Many ways of describing emotional intelligence include words such as, authentic, empathic, empowering, expansive, resilient, etc. Using these can cause confusion especially if the true meanings of these words are not clearly understood by those people you are trying to explain emotional intelligence too.
Aristotle is reputed as saying “Anybody can become angry – that is easy, but to be angry with the right person and to the right degree and at the right time and for the right purpose, and in the right way – that is not within everybody’s power and is not easy.”
Angry is an emotional expression of Disdain; an expressed lack of trust.
In a 2004 article, Mayer and his colleagues presented some observations on the characteristics of emotionally intelligent people. They found that these people are:

  • better at perceiving, using, understanding, and managing their emotions and those of other people
  • generally more agreeable and open
  • less likely to engage in risky behaviors, such as smoking, drinking, taking drugs, and violence
  • able to enjoy more positive social experiences

So in summary to answer the question what is emotional intelligence?
Emotional Intelligence reflects our ability to interact with our own and perceived feelings from others, to augment the ability to express common sense.

Why Should We Know More About Emotional Intelligence?

Emotional intelligence describes a person’s capacity to sense, categorize, understand, and accurately express their own emotions, to accurately interpret the emotions of others, and to promote and manage useful emotional interactions.
Understanding how to consistently express emotional intelligence directly relates to expressing Self Respect.  Using emotional skills to accurately relate to confidence in expressed information and skills, helps others to potentially identify gaps in reasoning, to better achieve mutual goals.
Expressing false levels of confidence causes others to experience greater liabilities/risks than anticipated. Unprepared for these greater risks, the information shared is found to be destructive. As a result, the person expressing false confidence (arrogance) is categorized as untrustworthy and is assigned a level of disdain.

Emotional Intelligence Constructs

Coaching awareness

The first component of emotional intelligence theory is awareness – how well do you know yourself and how aware you are of others?  Along with self-awareness, one of the more important emotional intelligence competences that has been identified is empathy – that is, how good you are at sensing others’ emotions, understanding their perspective and taking an active interest in their concerns.
Self awareness and empathy are good starting points to enable you and your coachee to focus on areas of improvement.  You will need to consider whether it is more effective to coach someone on their weaknesses, as is traditional, or to look at the emotional intelligence competence where they are already strong and make it even better.
Underpinning all of emotional intelligence theory is motivation – the underlying drive to succeed. Does your coachee really want to make any necessary changes? Without this, any coaching intervention that you employ is not going to work. Through good coaching, you can build up motivation by focusing on goal-setting activities that helps to concentrate on strengths rather than weaknesses. Focusing on negatives creates anxieties and so you will inhibit the self-directed learning that makes changes.

How emotional intellince links to motivation

Coaching Behavior

Action through behaviorforms the second component of emotional intelligence theory. How do you control the way that you use your feelings and emotions? How good is your self regulation and how does this impact on the thoughts, feelings and actions of others?
Through coaching, you can give direct observable feedback on how people show their behavior through their body language, voice and tone. You can give further input around perceptions.  That is the way beliefs, values and upbringing can affect perceptions of people and situations, by filtering and distorting the picture of reality. This is a good precursor to the development of empathy and thus social skills.
A really useful activity is to ask the coachee to list everyone in their network and then mark against each the ones who will help them to change and the ones who may hinder their attempts. This will help you to look at that what they are experiencing through the actions and the behaviors of other people and to further explore understanding around perceptions. It will also help you to determine how their motivation is affected by other’s actions and behaviour in more detail.
So, you can see that you can really help develop your coaching using emotional intelligence. However, you will need to allow your coachee plenty of time to reflect on their personal learning and to constantly practice in order to bed in these new effective emotionally intelligent habits.

How To Assess Emotional Intelligence

EI assessments can be very confusing as there are a number of different ways to measure emotional intelligence with no real consensus from research, from the academics and from the experts. This is partially due to the fact that there is no consistent model of emotional intelligence.
At the present time there are three ways that you can assess emotional intelligence.

  1. Ability based assessments. 
    These are based on the idea that emotions are useful sources of information that help to make sense of ourselves and our interactions with other people. Our ability to work with emotions depends upon our ability to recognise the emotion in faces, pictures, voices, pieces of art, etc. These types of assessments are very difficult to measure accurately because ability is so individual in the way that we perceive, understand, use and manage our emotions and the emotions of others.
  2. Trait based assessments. 
    These are based on a series of questions looking at our behavioral nature and our self perception of our emotional abilities. The answers given are compared to the answers those of a sample of people (called the norm group) and these can be consider to assess our personality traits within a personality framework. These types of assessment can be easily faked.
  3. Mixed assessments.

Emotional intelligence is a mixture of competencies and skills that drive our performance that can be linked to personality. A mix of both ability and trait based assessments is probably a more appropriate way to look at EI assessment. However, there is some debate about their reliability.
Emotional competencies are not inborn talents, but are learned capabilities that can be worked on and developed to achieve outstanding performance. This is where coaching is helpful.
Working as a coach you can look at assessing emotional intelligence as part of the coaching process. The best approach is to find an emotional intelligence assessment that you are comfortable with using; one that you understand in terms of its application and its limitations and one that you know well.
Remember – your role is to coach not to act solely as an assessor and so your EI assessment should be used to identify, and agree, which areas to coach.
A specific assessment is, therefore, not as important as being able to use your chosen assessment efficiently and effectively. This must be done with the full agreement and understanding of the person that you are coaching in order to raise their self awareness.
The emotional intelligence assessment can be used to measure the success of you and your coaching by getting the person you are coaching to complete an assessment before you start coaching and then again after a few months of your coaching interventions. Changes in EI ability or subtle changes in personality traits, or a mix of both, will show up in the assessment to demonstrate how effective your coaching has been.

Emotional Intelligence Courses

All the emotional intelligence courses below have been created by internationally recognised emotional intelligence coach Robin Hills. Director of Ei4Change, Robin possesses British Psychological Society Test User Occupational Ability (Level A) and Occupational Personality (Level B) certificates in psychometric testing. He is qualified to use trait-based assessments (NEO and Trait Emotional Intelligence Questionnaire), type-based assessments (Myers Briggs Type Indicator Practitioner (Step I and II)) and behavioural-based assessments (Advanced DISC).  He uses all these with pragmatic business-focused applications, specifically linking together the outputs from assessments to give real practical relevance to improve effectiveness and productivity.
All courses are price in British Pounds Sterling (GBP) and converted to your local currency when you purchase so these courses are available to used worldwide. All courses are in published in the English language.
Note – The final course is a bundle of the first 6 emotional intelligence courses and saves you £95. It also includes a 30 day money back guarantee.

Course 1 – An Introduction To Emotional Intelligence

This course will help you understand emotional intelligence and how to combine thinking with feelings in order to build quality relationships and to make good authentic decisions.
The course helps you to

  • Understand emotional intelligence and weight up the advantages and disadvantages
  • Unwrap ways to improve emotional intelligence
  • Explore working with emotional intelligence and the basic do’s and dont’s
  • Build effective relationships and make better decisions by using emotional intelligence.

Use the blue button below to get more details, see the introductory video and make use of the free trial.

Course 2 – Developing Emotional Intelligence Through Self Awareness

The course helps you to

  • Understand how you perceive yourself in order to develop better self-awareness of who you are and your relationship to others
  • Explore what, when, why, and how different emotions impact your actions and thoughts
  • Uncover your inner resilience to pursue personally relevant and meaningful goals

In summary, how to develop the perception that you have of yourself  by tapping into your feelings of inner strength and confidence. Click more info for the free trial and introductory video.

Course 3 – Developing Emotional Intelligence Through Emotional Expression

Are you aware of the power of your expression and the reactions from other people?
This emotional intelligence course helps you to

  • Understand how remain self-directed and openly express thoughts and feelings through use of your internal perception
  • Discover how to become more assertive and emotionally independent
  • Learn how to communicate your feelings in constructive and socially acceptable ways

Course 4 – Using Emotional Intelligence To Develop your Interpersonal Skills

Our relationships with other people are displayed in many different ways, some are transient whilst others can be more deep and meaningful.
This course helps you to

  • Develop relationships founded on compassion and trust
  • Explore empathy and showing respect for the views of other people
  • Discover your ethical boundaries and you work within these and those of the groups and organisations within which you work

Put simply, this emotional intelligence course helps you to act responsibly whilst still demonstrating concern for others.

Course 5 – Decision Making With Emotional Intelligence

The course helps you to

  • Understand the way that people make decisions using emotional information to solve problems
  • Discover how to get a better understanding of reality
  • Explore ways to resist or delay impulses and remain objective to avoid rash behaviours

In summary, how to develop more rational, thoughtful responses underpinned with good emotional awareness.

Course 6 – Stress Management with Emotional Intelligence

Understand more about emotions and managing stress to develop your emotional resilience.
The course helps you to

  • Understand how to cope with the emotions associated with uncertainty and change
  • Discover how to better manage stress through realistic optimism
  • Explore ways to adapt and become more flexibible

Complete Emotional Intelligence Course Bundle

This course bundles together all of the six previous emotional intelligence courses and saves you money.
Buying the courses individually will cost you £392
This bundle costs £297 giving you a saving of £95
In addition there is a 30 day money back guarantee.
It includes educational training videos, training notes, and training worksheets, based around the popular and widely-used EQ-i 2.0 (Emotional Quotient Inventory) model available through Multi Health Systems Inc.
The courses included in this bundle

  • Introduction to Emotional Intelligence
  • Self-Perception
  • Self-Expression
  • Interpersonal
  • Decision Making
  • Stress Management